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The Important stuff

Below are the full terms and conditions (including our cancellation policy) and privacy policy for LB Fitness (www.lbfitnesstwins.com). ​

If you have issues, enquiries or questions with the below, then get in contact here.

Terms & Conditions

1. General Overview
By signing up for our services, you agree to abide by the terms and conditions outlined in this agreement. These terms govern your relationship with LB Fitness and apply to all training sessions, programmes, and related services. Please read them carefully.

 

2. Services Provided

  • Personal training sessions tailored to your fitness goals.

  • Customised workout plans and fitness assessments.

  • Nutritional advice.

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3. Client Responsibilities

  • Provide accurate and complete health and fitness information during consultations.

  • Follow instructions provided by the trainer to ensure safety and effectiveness.

  • Notify the trainer of any changes to your health or medical condition that could impact your participation.

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4. Payment Terms

  • Payment for all services must be made in advance.

  • Accepted payment methods include [list accepted methods].

  • Late or declined payments may result in the suspension of services.

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5. Cancellations and Rescheduling

  • Clients must provide at least 24 hours' notice to cancel or reschedule a session.

  • Cancellations without adequate notice may result in the session being forfeited.

  • Refunds will not be issued for missed sessions.

  • Refunds are processed at the discretion of LB Fitness.

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6. Health and Safety

  • Clients are advised to consult with a healthcare professional before starting any fitness programme.

  • Participation is at your own risk, and LB Fitness is not liable for any injuries or health issues arising from the services.

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7. Confidentiality

  • All personal information shared with LB Fitness will be treated confidentially and used solely for service delivery.

  • LB Fitness are compliant with data protection laws like GDPR and requests for data deletion can be made through the contact page, here.

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8. Liability Waiver

  • By participating in any programme, you acknowledge the inherent risks of physical exercise.

  • LB Fitness and its trainers will not be held responsible for injuries, illnesses, or damages arising from the services provided.

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9. Code of Conduct

  • Clients must treat the trainer and other participants with respect.

  • LB Fitness reserves the right to refuse or discontinue services for inappropriate behaviour.

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10. Termination

  • Either party may terminate the agreement at any time with reasonable notice, 

  • No refunds will be provided for unused sessions unless otherwise agreed.

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11. Amendments

  • LB Fitness reserves the right to modify these terms and conditions at any time.

  • Clients will be notified of any changes, and continued use of services constitutes acceptance.

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12. Governing Law

  • These terms and conditions shall be governed by the laws of [jurisdiction].

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13. Contact Information
For questions or concerns regarding these terms, please contact here.
 

Privacy Policy

LB Fitness (www.lbfitnesstwins.com) Privacy Policy in co-ordination with the UK GDPR and the Privacy and Electronic Communications Regulations 2003.

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This Privacy Policy explains how www.lbfitnesstwins.com collects, uses, and protects your personal information.

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1. Information We Collect

  • Information You Provide:

    • Contact information (name, email address, phone number)

    • Account information (username, password)

    • Information you provide when contacting us (e.g., through a contact form)

    • Information you provide when making a purchase (billing and shipping addresses, payment details)

    • Information you provide when subscribing to our newsletter or other communications

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  • Information Automatically Collected:

    • Log files (IP address, browser type, operating system, referring/exiting pages, date/time stamps)

    • Cookies and similar technologies (see "Cookies" section below)

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2. How We Use Your Information

  • To provide and improve our website and services: This includes fulfilling orders, processing payments, providing customer support, and personalizing your experience.

  • To communicate with you: This includes sending order confirmations, shipping updates, newsletters, marketing communications (with your consent), and responding to your inquiries.

  • For marketing and advertising purposes: We may use your information to tailor our marketing messages to your interests and preferences. You can opt-out of marketing communications at any time.

  • For analytics and research: We may use your information to analyze website traffic, understand user behavior, and improve our website and services.

  • To comply with legal and regulatory obligations: We may use your information to comply with applicable laws and regulations, such as tax laws and anti-money laundering regulations.

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3. Cookies

We use cookies and similar technologies to collect information about your browsing behavior and preferences. This helps us to improve your user experience and provide you with more relevant content. You can control cookies through your browser settings.  

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4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

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5. Data Sharing

We may share your personal information with:

  • Third-party service providers: We may share your information with third-party service providers who assist us in providing our website and services, such as payment processors, shipping companies, and marketing platforms. These third parties are obligated to keep your information confidential.  

  • Business partners: We may share your information with our business partners for marketing purposes, with your consent.

  • Law enforcement and regulatory authorities: We may disclose your information to law enforcement or regulatory authorities if required by law or in response to a valid legal request.

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6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.  

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7. Your Rights

You have the following rights under applicable data protection laws:  

  • Right of access: You have the right to request access to your personal information.

  • Right to rectification: You have the right to request the rectification of inaccurate or incomplete personal information.  

  • Right to erasure ("right to be forgotten"): You have the right to request the erasure of your personal information in certain circumstances.  

  • Right to restriction of processing: You have the right to request the restriction of processing of your personal information in certain circumstances.  

  • Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  

  • Right to object: You have the right to object to the processing of your personal information in certain circumstances.  

  • Right to withdraw consent: If you have given your consent to the processing of your personal information, you have the right to withdraw your consent at any time.  

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8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us here.

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9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this website.  

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